Shipping Policy
Effective Date: 14 January 2026
Thank you for shopping with Zuri. Please review our shipping policy below to understand how we process and deliver your orders.
1. Order Processing
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Orders are processed within 1–3 working days after payment confirmation
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Orders placed on weekends or public holidays will be processed on the next working day
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You will receive a confirmation email once your order has been shipped
2. Shipping Coverage
We currently ship to:
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Malaysia (West & East Malaysia)
International shipping may be available in the future.
3. Shipping Method & Courier
Orders are delivered via trusted local courier services. Courier selection may vary depending on your location and order size.
4. Estimated Delivery Time
Estimated delivery times after dispatch:
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West Malaysia: 1–3 working days
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East Malaysia: 3–5 working days
Delivery times may vary due to courier delays, weather conditions, or public holidays.
5. Shipping Fees
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Shipping fees are calculated at checkout based on location and order weight
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Any promotional free shipping offers will be clearly stated during checkout
6. Tracking Information
Once your order has been shipped, tracking details will be provided via email or WhatsApp (if applicable).
7. Incorrect Address
Please ensure all shipping details are accurate before placing your order. Zuri is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
8. Lost or Delayed Parcels
If your parcel is delayed or lost during transit, please contact us at modestique.apparel@gmail.com. We will assist in liaising with the courier, but delivery times are subject to courier service policies.
9. Changes to This Policy
Zuri reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page.
10. Contact Us
For shipping-related inquiries, please contact us: